Privacy Policy
Last updated: November 15, 2025
At KolayVibe, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
Personal Information
When you create an account, we collect your email address, name, and any other information you provide. We also collect payment information through our secure payment processor (Stripe) for billing purposes.
Usage Data
We automatically collect information about how you interact with our services, including pages visited, features used, and time spent on the platform. This helps us improve our services.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage your cookie preferences at any time.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our services, process transactions, and communicate with you about your account.
Personalization
Your data helps us personalize your experience, recommend relevant content, and optimize our platform for your needs.
Analytics and Improvement
We analyze usage patterns to understand how our services are used and identify areas for improvement.
Data Security
Encryption
All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
Secure Storage
Your personal information is stored securely using encrypted databases and access controls. We follow industry best practices for data protection.
Access Controls
Only authorized personnel have access to your personal information, and access is logged and monitored.
Your Rights (GDPR)
Right to Access
You have the right to request a copy of the personal data we hold about you.
Right to Rectification
You can update your personal information at any time through your account settings.
Right to Erasure
You can request deletion of your personal data. We will comply unless we have a legal obligation to retain it.
Right to Data Portability
You can request your data in a structured, machine-readable format.
Right to Object
You can object to processing of your personal data for certain purposes, such as marketing.
Data Sharing
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our platform, such as payment processors, analytics providers, and cloud hosting services. These providers are contractually obligated to protect your data.
Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Retention
Account Data
We retain your account information for as long as your account is active or as needed to provide services. You can delete your account at any time.
Usage Data
Usage and analytics data may be retained in anonymized form for longer periods to help us improve our services.
Legal Requirements
We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: privacy@kolayvibe.com
- Address: [Your Company Address]